About Payment

What payment methods are available?

We accept cash as well as the following credit cards and transportation IC cards. Since costs can be high for long-term hospitalizations or surgeries, please check with your credit card provider about the possibility of installment payments and any payment limits before making your payment.

If you have any questions about the amount or need an estimate, please feel free to consult with our staff at any time.

Can I use pet insurance?

We can process claims at the reception desk only for Anicom and iPet insurance. If you wish to settle your payment at the counter, please make sure to bring your insurance card. For other insurance providers, we can assist with filling out claim forms; however, depending on the details, this may take some additional time. Please hand over the claim forms to the reception or the veterinarian.